Summary: goo 111 bet respects your privacy. We collect only the information we need, store it securely, and never sell it to third parties. Please read this Privacy Policy in full to understand how your data is handled.
1 Introduction
Goo 111 bet (referred to as "we", "us", or "the platform") operates a trusted online betting platform for sports enthusiasts in Bangladesh. When you use our website goo111bet.com or mobile application, you share certain information with us. This Privacy Policy ("Policy") describes in detail how that information is collected, stored, used, and kept secure.
This Privacy Policy Terms & Conditions an integral part. By registering or using the goo 111 bet platform, you are deemed to have consented to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.
We believe every user should have full control over their own data. That's why goo 111 bet operates with a commitment to complete transparency. This policy is written in plain language so every user can easily understand it.
2 What Data We Collect
Goo 111 bet collects two types of data — information you provide directly and information collected automatically while you use the platform.
Information you provide:
| Data type | When Data Is Collected | Purpose |
|---|---|---|
| Name & Date of Birth | At the time of registration | Identity verification & age confirmation |
| Mobile Number | At the time of registration | OTP verification & security |
| Email address | At the time of registration | Communication & Account Recovery |
| NID / Passport Information | During KYC verification | Identity Verification (Legal Requirement) |
| Payment Information | At the time of deposit/withdrawal | Transaction Processing |
| Photos / Documents | During KYC verification | Identity & Address Verification |
Automatically collected information:
- IP Address: Security monitoring and fraud prevention
- Device information: Operating system and browser type
- Usage patterns: Pages visited and time spent, games played
- Log data: Login timestamps, account activity history
- Cookie information: For preferences and session management
Good to Know: We do not store your bank account number or full payment card details on our servers. Mobile banking transactions are processed directly through the respective provider.
3 How Your Data Is Used
Goo 111 bet uses your information only for the specific purposes outlined below. Your data will never be used for any other purpose without your explicit consent.
- Account Management: During registration, login, and profile updates
- Identity Verification: To complete the KYC process and prevent fraud
- Transaction Processing: To process deposits and withdrawals
- Customer support: To address your questions and resolve any complaints
- Security: To prevent unauthorized access and fraud
- Legal Obligations: To comply with regulatory authority directives
- Promotional Communications: To send you offers and updates with your consent only
- Platform improvement: To analyze usage patterns and improve our service
Stop marketing communications: At Any Time Help Center You can opt out of promotional messages by notifying us or clicking the "Unsubscribe" link at the bottom of any email.
4 How long your data is retained
Goo 111 bet retains your information only for as long as necessary. Data that is no longer needed is deleted after a defined retention period.
| Data type | Retention Period |
|---|---|
| Account information | For the duration of active account + 5 years |
| Transaction History | 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Log Data | 1 year |
| Customer service records | 3 years |
| Marketing Consent | Until consent is withdrawn |
Data may be retained beyond the above timeframes if required by a court order or regulatory directive.
5 Sharing Information with Third Parties
Goo 111 bet never sells your personal information. However, data may be shared with specific third parties in the limited circumstances below:
- Payment Processors: bKash, Nagad, Rocket — only the information necessary to complete transactions
- Identity verification services: Accredited verification agencies for the KYC process
- Technology service providers: Cloud hosting and security services — under confidentiality agreements only
- Legal authorities: By court order or legal obligation
- Anti-Money Laundering: As directed by the Bangladesh Financial Intelligence Unit (BFIU)
Important: All third parties we work with are bound by non-disclosure agreements (NDAs). They are prohibited from using your information beyond what goo 111 bet authorizes.
6 Cookie Policy
The goo 111 bet website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.
Cookies we use:
- Essential cookies: Required to maintain your login session and ensure security. These cannot be disabled.
- Functionality cookies: To remember your preferred language and settings.
- Analytics Cookies: To understand how the platform is used. You can disable these.
- Performance Cookies: Helps improve page loading speed.
You can delete cookies or block new ones at any time through your browser settings. Please note that disabling certain essential cookies may cause some platform features to not function properly.
7 Your Rights
As a member of goo 111 bet, you have the following rights over your personal data:
Right to know what information we hold about you
Right to correct inaccurate information
Right to request deletion of specific data
Restricting data processing in specific cases
Right to receive your data in a structured format
Right to Object to Specific Use of Your Data
To exercise any of these rights, contact us at support@goo111bet.com. We typically respond within 30 business days. In some cases, legal obligations may prevent us from deleting certain data — if so, we will explain the reason.
8 Child Protection
Goo 111 bet is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under 18.
Date of birth verification is mandatory at registration. If we detect that a minor has registered on the platform, the account will be closed immediately and all associated data deleted.
If a parent or guardian suspects their child has registered on our platform, please contact support@goo111bet.com immediately. We will take prompt action.
9 Security measures
Goo 111 bet uses multi-layered security measures to keep your information safe:
- SSL/TLS Encryption: Protected in transit via 256-bit encryption
- Data encryption: All stored sensitive data is encrypted
- Two-Factor Authentication (2FA): Additional security layer at login
- Firewall & DDoS Protection: Server protection against external attacks
- Regular Security Audits: Regular audits conducted by third-party security experts
- Access Control: Only authorized personnel can access your data
- Suspicious Activity Detection: Automated monitoring system active 24/7
Please note that no platform can guarantee 100% security on the internet. It's important to take precautions on your end as well — never share your password with anyone, and always log out of shared or public devices after your session.
In the event of a security breach: In the event of a data breach, we will notify affected users via email or SMS within 72 hours and take prompt remedial action.
10 Changes to the Privacy Policy
Goo 111 bet may update this Privacy Policy when necessary. In the event of any changes:
- The "Last Updated" date at the top of this page will be revised accordingly
- You will be notified via your registered email or SMS of any significant changes
- Continued use of the platform after any changes will be considered acceptance of the updated policy
- You may request account closure if you do not agree to the updated policy
We recommend revisiting this page periodically to stay informed about our latest policy. Previous versions are available on request and can be sent to you by email.
11 Contact
For any questions, complaints, or requests regarding our Privacy Policy, please contact us:
- Email: support@goo111bet.com
- Live Chat: Available 24/7 on the website and app
- Help Center: Help Center Find the full guide on this page
- FAQ: For answers to common questions FAQ View
We aim to respond to all privacy-related requests within 30 business days. Complex requests may take longer, but we will keep you updated on the progress.